by Andrew John

VOIP communications have been gaining ground over conventional telecoms for some time – here are some of the reasons why:

1. Lower Call Rates to Terrestrial Numbers – many Voip call carriers offer low rate or free(inclusive) calls – Vonage, Telapliant, Gradwell.

2. Low Mobile Rates – Many UK VOIP call carriers offer mobile reates between 8 – 10p/min and rates as low as 3p/min using GSM gateways.

3. Low Cost Overseas Calls – as most of the distance of the call will be carried via the web – rates are either on iclusive plans or approximately 0.1p/min(UK)

4. Reduced Line Rentals – many VOIP call carriers offer unlimited outbound trunk deals – this greatly reduces your monthly line rentals.

5. Free Calls to Remote Workers & Branch Offices – by switching staff & all your offices to VOIP you will never pay to call these again.

6. Much Longer Call Recording – record more calls over longer periods without the need for a dedicated system – most VOIP PBX’s will do this – you just need ample hard drive capacity.

7. Keep Your Phone Number – by porting your numbers to voip you can move your business anywhere and still keep your numbers.

8. Automatic Call Divertion on any failure – your calls will automatically re-route should your phone system/broadband/phonelines fail.

9. Shorter Contracts – many VOIP call carriers offer shorter contract lengths – typically 1-3 months – hence you can switch without penalties.

10. Better Control – apply your own call diverts and change your phone system settings remotely at any time.

It’s not always plain sailing to migrate to voiop as Companies like BT drag their heels with number porting & broadband quality varies with location. As with all telecom installations – success or failure is usually down to initial provisioning and the experience or incompetence of your installer.

About the Author: